At altwin.com, we are committed to promoting responsible gambling practices and ensuring the well-being of our customers. We understand that gambling can be an enjoyable form of entertainment, but it is important to maintain control and gamble responsibly.

To uphold this principle, we have implemented the following policies:

We strictly enforce a minimum age requirement for gambling activities and conduct thorough age verification checks to prevent underage gambling.

For parents, we are pleased to offer a list of internet filters that can assist them in safeguarding their children from accessing content that is not intended for them.

We encourage our customers to regularly assess their gambling habits and ensure they are engaging in gambling activities responsibly. We provide self-assessment tools and resources to help individuals monitor their gambling behavior.

We provide options for customers to set personal limits on deposits, losses, and session durations. These limits can be adjusted or modified, but any requests for increasing limits have a cooling-off period to prevent impulsive decisions.

We offer self-exclusion programs that allow customers to voluntarily exclude themselves from participating in gambling activities for a specific period or indefinitely. We respect and support these decisions without any exceptions. During Self Exclusion, you are not allowed to create a new Account and every attempt to create a new Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account.

Our employees undergo regular training to recognize signs of problem gambling and to assist customers who may require support. We maintain a supportive and responsible gambling environment for all customers.

We provide comprehensive information and resources about responsible gambling, including educational materials and support for individuals who may develop gambling-related issues.

Our support team is available via email to assist you.

Rest assured that we will not disclose any information about you to any third party without your consent.

Before you engage in gambling, we strongly advise you to take the following guidelines into consideration. These will help ensure that your gambling experience remains enjoyable and free from any negative consequences:

Furthermore, we encourage you to take a self-test to assess if you are already experiencing gambling addiction. You can access the self-test at GambleAware

For additional information about gambling addictions, please follow GambleAware advices

Remember, responsible gambling is about enjoying the experience while keeping control and prioritizing your well-being.