Safeguarding your personal information is our top priority. This Privacy Policy outlines the details of what information we collect when you utilize our services, the reasons behind collecting this information, and how we utilize the gathered data.

Please be aware that this Privacy Policy constitutes a mutual agreement between you and www.altwin.com.

As an integral component of the Terms and Conditions of www.altwin.com, this Privacy Policy may undergo occasional revisions. Any modifications to the policy will be communicated by posting the updated terms on our platforms. We recommend that you regularly review this Privacy Policy to stay informed.

We define Personal Information (referred to as 'Personal Information') as any information that can be used to identify an individual, which may include but is not limited to first and last name, date of birth, residential or mailing address, email address, phone number, or any other relevant details. When you visit our website, log in to your account, or utilize our services, you may be requested to provide Personal Information.

The Personal Information we collect encompasses various aspects, such as contact information (including phone number), player activity information, transaction history, website usage preferences, and feedback regarding our services. This information is securely stored on our servers.

As you engage with our services, our servers maintain a unique activity log that captures specific administrative and traffic details, including the source IP address, access time, date of visit, visited web pages, language usage, software crash reports, and the type of browser used. This information is crucial for ensuring the provision and quality of our services.

Rest assured that we do not collect Personal Information about you without your knowledge or consent. Your privacy and data protection are of utmost importance to us.

Certain data may be collected automatically, as discussed previously, and we may receive Personal Information about you when you provide such information through our services or other communications and interactions on the www.altwin.com site. Furthermore, we may obtain Personal Information from online vendors, service providers, and lawfully acquired customer lists from third-party vendors. Additionally, we may enlist the assistance of third-party service providers to offer technical support, process online transactions, and maintain your account. In such cases, we will have access to the information you provide to these vendors, service providers, and third-party e-commerce services, and we will handle your Personal Information in accordance with the guidelines outlined in this Privacy Policy. Please note that any disclosure of this information to external third parties will strictly adhere to the provisions of this Privacy Policy. We take necessary measures to ensure that our agreements with third-party service providers and online vendors uphold the privacy and security of your information.

The Personal Information we collect from you serves various purposes, including delivering our Services, providing customer support, conducting necessary security and identity verification checks, processing online transactions, facilitating your participation in third-party promotions, fulfilling business requirements, and other operational aspects of our Services. Consequently, we may share your Personal Information with carefully selected partners, including parties with data-sharing arrangements.

Additionally, your Personal Information may be utilized to provide you with the following:

• (1) Promotional offers and information about our products and services.
• (2) Promotional offers and information about the products and services offered by our partners to expand our product range and enhance customer service.

On occasion, we may request information from you through surveys or contests. Participation in these activities is entirely voluntary, and you can choose whether to disclose such information. The requested information may include contact details (such as name, address, and phone number) and demographic information (such as zip, postal code, or age). By accepting any contest prize or winnings from us, you grant consent for using your name for advertising and promotional purposes unless prohibited by law.

Unless you have opted out of receiving promotional information, we may also use your Personal Information, including your email address and phone number, to provide you with information regarding our products, services, promotions, as well as other gaming products (such as online poker, casino, betting, backgammon), and products and services from carefully selected third parties.

There are specific circumstances where we may disclose your Personal Information. These include:

• (1) Legal Obligations: We may disclose your Personal Information if required by law or in situations where we genuinely believe such action is necessary to comply with a legal process served on us, our sites, or the services. This also applies to circumstances where we are under a substantially similar legal obligation.
• (2) Protection of Rights and Property: We may disclose your Personal Information to protect and defend our rights or property, ensuring the safeguarding of our interests.
• (3) User Safety: We may disclose your Personal Information if we have a good faith belief that it is necessary to act to protect the personal safety of users of the services or the general public. In our sole determination, if we find that you have engaged in cheating, or attempted to defraud us, the company, or any other user of the services, such as through game manipulation or payment fraud, or if we suspect fraudulent payment activities, including the use of stolen credit cards, chargebacks, or any other prohibited transactions like money laundering, we reserve the right to share this information (along with your identity) with other online gaming sites, banks, credit card companies, relevant agencies, and appropriate authorities.
• (4) Research Purposes: Data may be anonymized and shared with relevant institutions for addiction prevention research.

Please be aware that these disclosures are restricted to the situations mentioned above and adhere to legal obligations, ensuring the safeguarding of our users and services.

You can "opt-out" of receiving promotional communications by following the instructions provided in any promotional email you receive from us. Additionally, you can contact our Customer Service team via email or written correspondence to exercise your preferences.

Furthermore, you may reach out to us in the following situations:

• To verify the accuracy of the Personal Information we have collected about you.
• To update your Personal Information.
• To lodge a complaint regarding our use of your Personal Information.

Upon request, we will take appropriate action, which may involve updating the information you have provided or marking it to prevent future use for marketing purposes. Please note that this Privacy Policy does not override any legal obligations we have to retain your Personal Information.

When you access our services, we may store certain information on your device in the form of cookies. These cookies are small text files placed on your device when you visit online pages, allowing us to record your preferences. Additionally, we utilize Local Shared Objects, commonly known as "flash cookies," which function similarly to browser cookies. Both cookies and flash cookies do not grant access to or use of other information stored on your computer. Our usage of these methods is solely intended to track your usage of our services.

Cookies are crucial in monitoring website traffic, enhancing our services, and facilitating a more streamlined and relevant user experience. Furthermore, we utilize flash and third-party cookies to present you with more personalized and appealing advertisements.

Essential cookies enable users to navigate a website and utilize its features, including accessing secure areas or conducting financial transactions. Without these cookies, the proper functioning of our websites would be compromised.

During the registration process, these cookies store the information gathered and enable us to identify you as a customer, ensuring the provision of necessary services. Additionally, this data may be utilized to gain insights into your online interests and enhance your overall experience when visiting our platforms.

When you visit our website, we utilize cookies to gather information. Our servers use three distinct types of cookies:

• 'Session-based' cookies: These cookies are allocated to your computer solely during your visit to our website. They facilitate faster navigation and, if you're a registered customer, provide you with more relevant information. These cookies automatically expire when you close your browser.
• 'Persistent' cookies: These cookies remain on your computer for a specific duration, as defined for each cookie. Flash cookies also fall into this category.
• 'Analytical' cookies: This type of cookie enables us to identify and track the number of visitors to our site and understand how they utilize our services. This information helps us enhance the functionality of our websites, making it easier for you to find what you're looking for.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can typically modify your browser settings to decline them if you prefer. The Help menu on the browser's menu bar provides instructions on preventing the browser from accepting new cookies, receiving notifications about new cookies, and disabling cookies altogether.

To engage in real money games on our platforms, it is necessary for you to deposit and withdraw funds. We may utilize third-party electronic payment systems to handle these financial transactions. By accepting the terms of our Privacy Policy, you explicitly consent to the disclosure of Personal Information required for transaction processing, which may involve the transfer of information to locations outside your country. Rest assured that we take measures to safeguard your privacy in our agreements with payment systems.

We retain the right to perform a security review at any given time to validate the accuracy of the registration data you have provided and verify your utilization of our services and your financial transactions to identify any potential violations of our Terms and Conditions and applicable laws. By using our services and agreeing to our Terms and Conditions, you grant us permission to utilize your Personal Information and disclose it to third parties to validate the information you provide while using our services, which may involve the transfer of information outside your country when necessary. Security reviews may encompass various measures, such as obtaining a credit report and cross-checking the information against third-party databases. Furthermore, you consent to provide any requested information or documentation to facilitate these security reviews.

The security of your information is of utmost importance to us, and we are well aware of the necessary measures to safeguard it. Any Personal Information you provide is stored in a secure, encrypted, and password-protected database within our secure network. Our network is fortified by state-of-the-art firewall software to ensure the highest level of security. Our Services utilize SSL Version 3 with 128-bit encryption to further enhance the security of your data. We also take great care in ensuring that our subsidiaries, agents, affiliates, and suppliers adhere to robust security protocols to maintain the integrity of your information.

Our Services are designed and intended for individuals at least eighteen (18) years old (or the legal age in their jurisdiction). By providing any information through our services, individuals affirm that they are eighteen (18) years of age or older (or the legal age in their jurisdiction). We are committed to preventing minors from accessing our services, and we have implemented measures to identify and address any attempts by minors to do so, which may include conducting security reviews. If we discover or are notified of a minor attempting to submit personal information through our services, we will not accept their information and will promptly remove it from our records.

The Personal Information collected on our services may be stored and processed in various countries where we or our affiliates, suppliers, or agents operate. By using our services, you explicitly consent to transfer your information outside your country, including to countries with different privacy laws. However, we ensure that our agents, affiliates, and suppliers uphold our privacy standards, regardless of their location.

We cannot guarantee the protection of any information you provide to a third-party online site linked to or from our services or any information collected by third parties who administer our affiliate program or other programs. These third-party online sites are independently owned and operated, and any information they collect is subject to their privacy policy, if any.

The Services are provided on an "AS-IS" and "AS-AVAILABLE" basis, without liability. We are not responsible for events that are beyond our direct control. Given the complex and ever-changing nature of our technology and business, we cannot guarantee or claim that the privacy of your Personal Information will be completely error-free. We will not be held liable for any indirect, incidental, consequential, or punitive damages arising from using or disclosing your Personal Information.

You agree to be bound by our Privacy Policy by using our services. This Privacy Policy represents our complete and exclusive policy and supersedes previous versions. It should be read with our Terms and Conditions and any additional terms applicable to our platforms. We may update this Privacy Policy occasionally and notify you of any changes by posting the modified terms on our platforms.

Your continued use of our services after such changes constitutes your acceptance of the modified Privacy Policy. We recommend checking this Privacy Policy regularly for updates.

Our website may include links to other websites beyond our control and is not governed by this Privacy Policy. If you choose to visit these external websites through the provided links, the operators of those websites may collect information from you. Please note that their privacy policies may differ from ours, and we hold no responsibility for the practices, functionality, or any errors on those linked websites. It is solely the responsibility of the operators of those websites to ensure their proper functioning.